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Tag Archives: customer service
The Lost Art of Customer Service
As I contemplate signing up for a BCIT course in Customer Relations, I wonder: why is good customer service so hard to find? Are our expectations too high? Is it because of a lack of industry training, or due to … Continue reading
A Study in Bookstore Customer Service
Last week, I heard about an interesting book that was published recently. Soulless by Gail Carriger is a historical paranormal fantasy; not a genre I typically read, but the description was too intriguing to pass up: “Buffy the Vampire Slayer” … Continue reading
